Returns & Exchanges
At abc carpet & home, we want you to love every piece you bring into your space, which is why we offer a 30-day return window for most items in their original condition. Please note that custom furniture, vintage rugs, and final sale items are considered non-returnable to maintain the integrity of our curated collections.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags and documentation are included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing